Terms of use
Welcome to the official website of Haoxiang Luggage (hereinafter referred to as "this Website"). Before using this Website, please carefully read and fully understand these Terms of Service. Your access, browsing, use of this Website, or conducting purchases, consultations and other activities through this Website shall mean that you have accepted all the contents of these Terms and are willing to be bound by them. If you do not agree to these Terms, please do not use this Website.
1. Right of Use
1.1 The services provided by this Website are only for natural persons, legal persons or other legal organizations with full capacity for civil conduct. Minors and persons without/with limited capacity for civil conduct shall not arbitrarily use this Website for purchases and other activities; if necessary, they shall use it under the guidance of guardians.
1.2 You promise to strictly abide by the laws and regulations of China and the relevant laws of your country/region when using this Website, and shall not use this Website for any illegal, infringing, fraudulent, vulgar and other activities, including but not limited to uploading false information, stealing other people's accounts, maliciously attacking the website system, etc.
2. Website Content and Intellectual Property Rights
2.1 All contents of this Website, including but not limited to product pictures, text descriptions, logos, design schemes, trademarks, software programs, etc., are owned by Haoxiang Luggage or legally authorized, and protected by intellectual property laws.
2.2 Without the written permission of Haoxiang Luggage, you shall not arbitrarily copy, spread, modify, reprint or excerpt the contents of this Website, nor use them for commercial purposes. For quotation or use, you shall contact this Website in advance to obtain explicit authorization and indicate the source.
2.3 You confirm that the product pictures and parameters on this Website are for display reference only; the actual products shall be subject to the samples or the purchase contract signed by both parties. Haoxiang Luggage has the right to update the website content according to supply chain adjustments, product upgrades and other circumstances without prior notice.
3. Purchase and Transaction Rules
3.1 The purchase orders, customization requirements and other submissions you make through this Website shall be deemed as a purchase offer to Haoxiang Luggage. After receiving the order, Haoxiang Luggage will confirm the order details (including product specifications, quantity, price, delivery time, payment method, etc.) with you by email, phone or other means. The purchase contract shall be formally established after both parties confirm consistency.
3.2 The payment methods are subject to those displayed on this Website (including PayPal, Stripe, cross-border wire transfer, etc.), and you shall pay the amount in a timely manner as agreed. If the payment is not made overdue, Haoxiang Luggage has the right to suspend or cancel the order without assuming any liability for breach of contract.
3.3 Customized products shall comply with the design scheme, production cycle and acceptance standards agreed by both parties. Once the customization requirements are confirmed and the deposit is paid, the order shall not be arbitrarily cancelled or modified unless there is a quality problem. If the order is cancelled due to your reasons, the deposit will not be refunded.
4. Privacy Protection
Haoxiang Luggage attaches importance to the security of your personal and commercial information, and will strictly protect the data you submit (such as name, contact information, purchase needs, payment information) in accordance with the privacy policy, and will not disclose it to third parties (except as required by laws and regulations or with your consent).
You have the right to inquire about, correct and delete your personal information; for such operations, you can contact us through the contact information on this Website.
5. Disclaimer
5.1 This Website strives to ensure the accuracy of content and stability of services, but does not promise trouble-free operation of the website, and shall not be liable for compensation for service interruption, order delay, information loss and other situations caused by network failures, system maintenance, force majeure and other factors.
5.2 Any losses caused by your own operational errors, account password leakage, third-party infringement and other reasons shall be borne by you, and Haoxiang Luggage shall not be liable.
5.3 The third-party websites linked to this Website (such as payment platforms, logistics inquiry platforms) have independent terms of service and privacy policies from this Website, and Haoxiang Luggage shall not be liable for the content and services of third-party websites.
6. Modification of Terms and Dispute Resolution
6.1 Haoxiang Luggage has the right to modify these Terms of Service according to business development, updates of laws and regulations, etc. The modified terms will be posted on this Website and shall take effect upon posting. You shall review these Terms regularly; continued use of this Website shall mean acceptance of the modified content.
6.2 Any dispute arising from the use of this Website shall first be resolved through friendly negotiation between both parties; if negotiation fails, either party has the right to file a lawsuit with the people's court where Haoxiang Luggage is located (Address: Dongkou County, Shaoyang City, Hunan Province, China).
7. Contact Information
If you have any questions about these Terms of Service, you can contact us in the following ways:
Contact Person: Mr. Wang
Company Email: hx01@haoxiangbags.cn
Working Hours: Monday to Friday (9:00 - 18:00 GMT+8)